Welcome to this week's issue of Unpacking Meaning. If you received this from a friend and enjoy it, subscribe here. Saw this tagline on a poster today, and it hit harder than it should’ve. “Results you can see. Braces you can’t.” You know you work in messaging when orthodontic ads start feeling profound. I just wrapped up my Invisalign treatment. 18 months. Quietly working in the background. And honestly? I barely thought about it. That’s the point. After the first couple of weeks of getting used to it, it didn’t demand attention. It didn’t require constant input. It just worked. Until the moment I took it off, and realized how much had changed. Which made me think about something Dan Shipper recently wrote. “Can your product periodically deliver enough unexpected value to be irreplaceable, even if users only engage with it once or twice a month?” Invisalign nails it, even though you wear it daily. The experience is so seamless, it fades into the background. But the results are visible, tangible, and permanent. That’s the bar AI agents, and "invisible" tools, have to meet. And if you’re building one, here’s your challenge: How do you message a product that’s designed not to be noticed? Here are a couple products I use that meet that bar, and quietly earned my trust: 1. Sparkle – a Mac file organizer that keeps my desktop clean without ever opening the app Their copy says: “Stay clutter-free, always.” Not clever. Not flashy. Just calm, confident, and true. And the best part? I forget it exists—until I’m on a different machine and drowning in screenshots again. 2. Fyxer – an AI inbox organizer that handles labelling and light triage Their pitch? “Get back one hour every day.” It doesn’t explain how it works. It leads with what I get. Quiet productivity. Invisible benefit. Both products show restraint. The kind of restraint that says: “We don’t need your attention to prove we’re working.” Some messaging ideas for invisible products:🟠 Anchor messaging in the outcomes that show up when users aren’t looking. 🟠 Build narrative tension around the contrast: 🟠 Treat invisibility as a feature, not a flaw. Talk about quiet compounding. 🟠 Frame the product like a dependable partner: minimal touch, maximum presence. Curious to hear from PMMs and AI builders: How are you thinking about messaging agents or tools that only show up once in a while, but need to land every time? DISCOVERYSaaS operators talk shop on AI research, messaging and GTM for startupsI joined Jake and Howard on The B2B Mob podcast to dig into why truly knowing your customer is the secret sauce for better messaging, stronger product-market fit, and smarter go-to-market moves, even as AI and synthetic personas change the game. What we covered:
RESONANCE"If you think about what you are doing, your performance will suffer. However, if you think about how your moving feels as you perform, you will do better." John Lamb, Anatomy of Drumming Have a great weekend! Cheers, Chris 🙌🏻 Let’s be friends (unless you’re a stalker) When you're ready, here's a few ways I can helpNot sure where to start? Take our free message-market fit scorecard. |
I'm the founder and chief conversion copywriter at Conversion Alchemy. We help 7 and 8 figure SaaS and Ecommerce businesses convert more website visitors into happy customers. Conversion Alchemy Journal is the collection of my thoughts, ideas, and ramblings on anything copy, UX, conversion rate optimization, psychology, decision-making, human behavior, and -often times - just bizarre, geeky stuff. Grab a cup of coffee and join me. Once a week, every Friday.
Read online Welcome to this week's issue of Unpacking Meaning. If you received this from a friend and enjoy it, subscribe here. Your buyer might never read your homepage, but their AI agent will. And that AI agent is building a shortlist that could make or break your deal. The B2B SaaS buying process is quietly changing. Procurement teams deploy AI agents to research vendors and compare features. Sales teams use AI to qualify prospects and gather competitive intelligence. Decision-makers let...
Read online Welcome to this week's issue of Unpacking Meaning. If you received this from a friend and enjoy it, subscribe here. Three weeks ago, two cofounders launched Dia—a new AI-first browser (I'm loving it). They also move away from Arc, a beloved browser with millions of users and a passionate tech community. And it wasn't failing. So why kill it? The answer starts with a Sunday afternoon in January 2024. Miller was living in Paris, about to board a flight, when he casually tweeted...
Read online Welcome to this week's issue of Unpacking Meaning. If you received this from a friend and enjoy it, subscribe here. I've been working with several private equity firms lately, helping their portfolio companies clarify their messaging. What I keep hearing in strategy sessions is not “let’s improve our copy or fix our CRO” anymore. It's a big shift in how these companies need to position themselves. The trigger? Something called the Rule of 40. If you're not familiar, the Rule of 40...