How do you sell something people forget is even there?


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Welcome to this week's issue of Unpacking Meaning. If you received this from a friend and enjoy it, ​subscribe here.

Saw this tagline on a poster today, and it hit harder than it should’ve.

“Results you can see. Braces you can’t.”

You know you work in messaging when orthodontic ads start feeling profound.

I just wrapped up my Invisalign treatment. 18 months. Quietly working in the background. And honestly? I barely thought about it.

That’s the point.

After the first couple of weeks of getting used to it, it didn’t demand attention. It didn’t require constant input. It just worked. Until the moment I took it off, and realized how much had changed.

Which made me think about something Dan Shipper recently wrote.
A new product threshold for AI agents he calls the “magic minimum”:

“Can your product periodically deliver enough unexpected value to be irreplaceable, even if users only engage with it once or twice a month?”

Invisalign nails it, even though you wear it daily. The experience is so seamless, it fades into the background. But the results are visible, tangible, and permanent.

That’s the bar AI agents, and "invisible" tools, have to meet.

And if you’re building one, here’s your challenge:

How do you message a product that’s designed not to be noticed?

Here are a couple products I use that meet that bar, and quietly earned my trust:

1. Sparkle – a Mac file organizer that keeps my desktop clean without ever opening the app

Their copy says: “Stay clutter-free, always.”

Not clever. Not flashy. Just calm, confident, and true.

And the best part? I forget it exists—until I’m on a different machine and drowning in screenshots again.

2. Fyxer – an AI inbox organizer that handles labelling and light triage

Their pitch? “Get back one hour every day.”

It doesn’t explain how it works. It leads with what I get. Quiet productivity. Invisible benefit.

Both products show restraint. The kind of restraint that says: “We don’t need your attention to prove we’re working.”

Some messaging ideas for invisible products:

🟠 Anchor messaging in the outcomes that show up when users aren’t looking.
→ “While you were focused on your meeting, your inbox just got 37% cleaner.”
→ “You didn’t open the app today. And yet your pipeline’s up 12%.”

🟠 Build narrative tension around the contrast:
You don’t notice it, but you’d notice if it stopped.

→ “Remember that time your expenses weren’t flagged? Yeah, us neither.”
→ “You only miss us when we’re off.”

🟠 Treat invisibility as a feature, not a flaw. Talk about quiet compounding.
→ “Set once. Improve forever.”
→ “The best optimization? The one you never had to think about.”
→ “The AI that gets smarter while you sleep.”

🟠 Frame the product like a dependable partner: minimal touch, maximum presence.
→ “Works like a teammate. Doesn’t Slack you like one.”
→ “Always on, never in the way.”
→ “You don’t need to talk to it, it already knows the next step.”


Curious to hear from PMMs and AI builders:

How are you thinking about messaging agents or tools that only show up once in a while, but need to land every time?

DISCOVERY

SaaS operators talk shop on AI research, messaging and GTM for startups

I joined Jake and Howard on The B2B Mob podcast to dig into why truly knowing your customer is the secret sauce for better messaging, stronger product-market fit, and smarter go-to-market moves, even as AI and synthetic personas change the game.

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What we covered:

  • Why customer research (not AI guesswork) is the foundation for winning messaging.
  • How to spot whether you have a messaging, positioning, or copy problem, and what to tackle first.
  • What it takes to align teams and unify sales, marketing, and product voice.
  • Testing value props with AI-powered synthetic personas, on a startup budget.
  • Real-world examples of how research changed a client’s entire strategy.
  • Why great messaging is essential, even in a world obsessed with video and visuals.
  • Practical steps founders and marketers can take today to validate their messaging and stand out.

RESONANCE

"If you think about what you are doing, your performance will suffer. However, if you think about how your moving feels as you perform, you will do better."

John Lamb, Anatomy of Drumming

Have a great weekend!

Cheers,

Chris

Chris Silvestri

Founder & conversion alchemist

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Hi, I'm Chris, The Conversion Alchemist

I'm the founder and chief conversion copywriter at Conversion Alchemy. We help 7 and 8 figure SaaS and Ecommerce businesses convert more website visitors into happy customers. Conversion Alchemy Journal is the collection of my thoughts, ideas, and ramblings on anything copy, UX, conversion rate optimization, psychology, decision-making, human behavior, and -often times - just bizarre, geeky stuff. Grab a cup of coffee and join me. Once a week, every Friday.

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