Welcome to this week's issue of Unpacking Meaning. If you received this from a friend and enjoy it, subscribe here. Most teams treat messaging like a moodboard. Disjointed. Decorative. A little bit of this, a little bit of that. Each new landing page, sales deck, or onboarding email feels like starting from scratch. They’re mixing and matching taglines, rephrasing value props, rewriting what’s already been written—because they don’t have a system. They think they’re iterating, but really, they’re improvising without a script. High-performing teams take a different approach. They treat messaging like a design system. Not in the visual sense—though that matters too—but in the deeper, structural way: modular, reusable, governed by shared logic. Instead of color tokens and spacing rules, they work with message tokens:
These are the semantic units your entire messaging is built from. And just like in a design system, when those aren’t defined, everything downstream starts to break. Without clear tokens, you end up with bloated messaging. Misaligned content. Pages that fight each other for attention because they weren’t built on the same conceptual grid. Then come the components. The pain points mapped to specific ICPs. The associated implications that shape urgency. The features reframed as solutions. The benefits tied to outcomes that matter. And the jobs-to-be-done that connect it all. These are the components. They're what every value proposition, every objection-handler, and every page section draws from—because they form the underlying logic of how your product creates value and how your customers make decisions. And they should be repeatable, portable, flexible. A good messaging system makes these components modular—so your team can plug them into campaigns, landing pages, onboarding flows, and sales pitches without rewriting everything from scratch. Each piece still fits the larger system. Each one does a specific job. This is how make alignmentscale. The same way a design system aligns product, design, and engineering—messaging systems align product, marketing, sales, and leadership. Everyone works from a shared foundation. Everyone pulls from the same source of truth. When you don’t have it?
Systems speed you up. When the core logic is set, your team moves faster, because they’re making decisions from shared principles, not personal preference. That’s how startups scale without spiraling into chaos. That’s how enterprise teams stay coherent across continents and product lines. You don’t need a perfect headline. You need a system that helps every headline do its job—at the right time, in the right place, for the right person. Not a new moodboard of clever taglines. A real system. A living, flexible library. Something your team can build from again and again, without breaking the brand or the funnel. The best copy doesn’t feel like it came from a system. But under the hood? It always does. That’s how you scale a narrative that doesn’t just sound good but holds up, holds together, and holds everything else in place. DISCOVERYEpisode 36 of The Message-Market Fit podcast is out!I had an great chat with Maja Voje, a seasoned GTM strategist with 15 years of experience working with companies from unicorns like Google to enterprises like Bayer and over 800 startups. Here's what you'll learn:
And way way more. Check it out here. And if you find it valuable, would you consider subscribing and leaving a rating? 🙏 How to improve B2B SaaS messaging for higher conversionsMost B2B SaaS teams don’t have a traffic problem—they have a messaging architecture problem. I sat down with Christian Klepp, Co-Founder at EINBLICK Consulting to talk about the real reasons messaging falls flat, and how to build copy that converts without relying on guesswork or cleverness. We covered:
Listen here. RESONANCE"Confidence does not stem from our belief that we know how to do and say the right things. It stems from our belief that we are learning how to do and say the right things." Zan Perrion, The Alabaster Girl Have a great weekend! Cheers, Chris 🙌🏻 Let’s be friends (unless you’re a stalker) When you're ready, here's a few ways I can helpNot sure where to start? Take our free message-market fit scorecard. |
I'm the founder and chief conversion copywriter at Conversion Alchemy. We help 7 and 8 figure SaaS and Ecommerce businesses convert more website visitors into happy customers. Conversion Alchemy Journal is the collection of my thoughts, ideas, and ramblings on anything copy, UX, conversion rate optimization, psychology, decision-making, human behavior, and -often times - just bizarre, geeky stuff. Grab a cup of coffee and join me. Once a week, every Friday.
Read online Welcome to this week's issue of Unpacking Meaning. If you received this from a friend and enjoy it, subscribe here. I recently received my voting cards from Italy. As an Italian living in the UK, this isn't unusual, but what struck me this time was how absurdly hard it was to understand what I was being asked to vote on. Here’s one of the ballots: And here’s a literal translation for your eyes to bleed on: “Do you want the repeal of Article 8 of Law 604 from July 15, 1966, titled...
Read online Welcome to this week's issue of Unpacking Meaning. If you received this from a friend and enjoy it, subscribe here. What if your next round of customer research didn’t involve a single customer? That’s the future being painted by a new wave of AI-native research platforms — ones that don’t just automate surveys or analyze reviews, but simulate entire societies of agents who think, talk, shop, and even complain like your customers. I read a piece this week from a16z about this...
Read online Welcome to this week's issue of Unpacking Meaning. If you received this from a friend and enjoy it, subscribe here. It’s 1959. Nine elite Soviet hikers. The Ural Mountains. Level three mountaineering test—the hardest there is. They were young, confident, and experienced. They set off with cameras, carefully mapped routes, and a plan. And they vanished. When the search party arrived days later, they found the group’s tent half-buried in snow. It had been slashed open from the...