Messaging is a design system, not a moodboard


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Welcome to this week's issue of Unpacking Meaning. If you received this from a friend and enjoy it, ​subscribe here.

Most teams treat messaging like a moodboard.

Disjointed. Decorative. A little bit of this, a little bit of that.

Each new landing page, sales deck, or onboarding email feels like starting from scratch. They’re mixing and matching taglines, rephrasing value props, rewriting what’s already been written—because they don’t have a system. They think they’re iterating, but really, they’re improvising without a script.

High-performing teams take a different approach. They treat messaging like a design system.

Not in the visual sense—though that matters too—but in the deeper, structural way: modular, reusable, governed by shared logic.

Instead of color tokens and spacing rules, they work with message tokens:

  • your differentiated value themes
  • your strategic narrative
  • your key messaging pillars (and the various ways of framing them)
  • your brand voice and tone

These are the semantic units your entire messaging is built from. And just like in a design system, when those aren’t defined, everything downstream starts to break.

Without clear tokens, you end up with bloated messaging. Misaligned content. Pages that fight each other for attention because they weren’t built on the same conceptual grid.

Then come the components. The pain points mapped to specific ICPs. The associated implications that shape urgency. The features reframed as solutions. The benefits tied to outcomes that matter. And the jobs-to-be-done that connect it all. These are the components. They're what every value proposition, every objection-handler, and every page section draws from—because they form the underlying logic of how your product creates value and how your customers make decisions. And they should be repeatable, portable, flexible.

A good messaging system makes these components modular—so your team can plug them into campaigns, landing pages, onboarding flows, and sales pitches without rewriting everything from scratch. Each piece still fits the larger system. Each one does a specific job.

This is how make alignmentscale. The same way a design system aligns product, design, and engineering—messaging systems align product, marketing, sales, and leadership. Everyone works from a shared foundation. Everyone pulls from the same source of truth.

When you don’t have it?

  • you get fragmentation
  • siloed narratives
  • wasted time
  • And endless revisions that never quite land because no one agrees on what the message is supposed to do

Systems speed you up.

When the core logic is set, your team moves faster, because they’re making decisions from shared principles, not personal preference. That’s how startups scale without spiraling into chaos. That’s how enterprise teams stay coherent across continents and product lines.

You don’t need a perfect headline. You need a system that helps every headline do its job—at the right time, in the right place, for the right person.

Not a new moodboard of clever taglines. A real system. A living, flexible library. Something your team can build from again and again, without breaking the brand or the funnel.

The best copy doesn’t feel like it came from a system.

But under the hood? It always does.

That’s how you scale a narrative that doesn’t just sound good but holds up, holds together, and holds everything else in place.

DISCOVERY

Episode 36 of The Message-Market Fit podcast is out!

video preview

I had an great chat with Maja Voje, a seasoned GTM strategist with 15 years of experience working with companies from unicorns like Google to enterprises like Bayer and over 800 startups. Here's what you'll learn:

  • How to avoid the GTM mistakes that cause 74% of products to fail
  • Why companies resist customer discovery (despite knowing they should)
  • How to implement a beachhead strategy for effective market segmentation
  • When to prioritize positioning vs. branding for early-stage companies
  • How to develop winning value propositions that truly differentiate
  • How to select and test the right go-to-market channels for your business

And way way more.

Check it out here. And if you find it valuable, would you consider subscribing and leaving a rating? 🙏

How to improve B2B SaaS messaging for higher conversions

Most B2B SaaS teams don’t have a traffic problem—they have a messaging architecture problem.

video preview

I sat down with Christian Klepp, Co-Founder at EINBLICK Consulting to talk about the real reasons messaging falls flat, and how to build copy that converts without relying on guesswork or cleverness.

We covered:

  • The most common mistakes I see in SaaS messaging (and how to fix them)
  • How to align cross-functional teams with a shared message-market map
  • A simple framework for competitor research that actually helps you differentiate
  • How to use AI and JTBD interviews to build a research engine, not just collect quotes

Listen here.

RESONANCE

"Confidence does not stem from our belief that we know how to do and say the right things. It stems from our belief that we are learning how to do and say the right things."

Zan Perrion, The Alabaster Girl

Have a great weekend!

Cheers,

Chris

Chris Silvestri

Founder & conversion alchemist

🙌🏻 Let’s be friends (unless you’re a stalker)

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Hi, I'm Chris, The Conversion Alchemist

I'm the founder and chief conversion copywriter at Conversion Alchemy. We help 7 and 8 figure SaaS and Ecommerce businesses convert more website visitors into happy customers. Conversion Alchemy Journal is the collection of my thoughts, ideas, and ramblings on anything copy, UX, conversion rate optimization, psychology, decision-making, human behavior, and -often times - just bizarre, geeky stuff. Grab a cup of coffee and join me. Once a week, every Friday.

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